1. Introduction

Welcome to Tire Wheel Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.autopartsgears.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

Our Target: We specialize in premium off-road equipment for adventure seekers, including tires, wheels, vehicle protection, and outdoor accessories. Our policies reflect the rugged reliability our customers demand.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or making purchases, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the website
  • Misrepresent your identity or provide false information
  • Resell our products without authorization

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, specifications, and pricing. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs significantly from its description, please contact us immediately.

3.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue products at any time. If a product becomes unavailable after you place an order, we will notify you and either cancel the order or offer a comparable alternative.

3.3 Special Considerations for Off-Road Products

Certain products (tires, CV Boot Guards, Cab Enclosures) have specific handling requirements and limited return options due to their nature. Please review our Return Policy carefully.

4. Ordering and Payment

4.1 Order Process

Orders placed through our website constitute an offer to purchase. We reserve the right to accept or decline orders at our discretion. Order acceptance occurs when we send an order confirmation email.

4.2 Pricing

All prices are in USD and exclude applicable taxes, duties, and shipping fees unless otherwise stated. We reserve the right to correct pricing errors at any time.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the selected payment method for the total amount of your order (including taxes and shipping).

4.4 International Orders

We ship globally except to certain Asian and remote regions. International customers are responsible for:

  • Any customs duties, taxes, or fees
  • Compliance with local import regulations
  • Potential shipping delays due to customs processing

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

5.3 Delivery Issues

If your package appears damaged upon delivery, refuse it or note the damage with the carrier. For missing or delayed shipments, contact us within 30 days of the estimated delivery date.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery. To be eligible for return:

  • Items must be unused and in original condition
  • Original packaging with all tags and protective coverings intact
  • Proof of purchase required

6.2 Non-Returnable Items

Due to hygiene and safety reasons, these items cannot be returned unless defective:

  • CV Boot Guards (once installed)
  • Cab Enclosures, Covers, and Doors (if packaging is opened)
  • All tires (unless unopened in original packaging)

6.3 Return Process

  1. Contact us at [email protected] with your order number and reason for return
  2. Wait for approval (1-2 business days)
  3. Securely pack items in original packaging
  4. Ship to: Tire Wheel Shop Returns, 2422 Friendship Lane, NORTH BRANCH, US 55056

6.4 Refunds

Refunds are issued to the original payment method within 5-7 business days after we receive your return. Shipping costs are non-refundable except for defective items.

7. Intellectual Property

All content on our website (logos, text, graphics, etc.) is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

8. Liability Limitations

8.1 Product Use

Our off-road products are designed for specific applications. You are responsible for:

  • Proper installation by qualified professionals
  • Using products within their intended specifications
  • Complying with all local laws and regulations

8.2 Website Use

We are not liable for:

  • Temporary website unavailability
  • Incorrect product information due to typographical errors
  • Indirect damages resulting from product use

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

10. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date. Continued use of our site after changes constitutes acceptance of the new terms.

11. Contact Us

For questions about these Terms or any other inquiries:

Email: [email protected]
Business Hours: Monday-Friday, 9AM-5PM EST
Address: 2422 Friendship Lane, NORTH BRANCH, US 55056